Privacy Policy

1. Introduction & Overview

At AURA ENTERPRISES (ISO 9001:2015 Certified Company & Government Approved Contractor), we respect your privacy and are committed to protecting all personal and technical project information shared with us. This Privacy Policy outlines how we collect, use, safeguard, and process your data when you visit our website (auraenterprises.com) or submit technical inquiry quotes for Bus Duct Systems, Cable Trays, Electrical Panels, and Earthing Electrodes.

2. Information We Collect

We collect information necessary to process technical estimates, commercial quotes, and project communications:

• Personal & Business Identification: Full Name, Company / Organization Name, Designation.
• Contact Details: Mobile Number, WhatsApp Number, Email Address, Office & Factory Site Address.
• Technical Project Specs: Product requirements, electrical single-line diagrams (SLDs), dimensional specifications, bill of quantities (BOQ), and inquiry notes submitted via our inquiry forms.

3. How We Use Your Information

The information collected is strictly utilized for commercial and technical execution purposes:

• To prepare and issue technical price quotes, drawings, and catalog specifications.
• To communicate order confirmation, manufacturing status, dispatch schedules, and site erection coordination.
• To provide customer support, warranty verification, and post-installation services.
• To comply with statutory statutory taxes, GST invoicing, and ISO 9001 quality documentation.

4. Data Security & Confidentiality

We implement robust physical, electronic, and managerial procedures to safeguard your data. Technical drawings and proprietary project BOQs submitted by clients are treated as strictly confidential. We do not sell, rent, or trade your personal or business data to third-party marketing companies.

5. Third-Party Services & Legal Disclosure

We may share necessary logistics information with approved freight carriers and logistics partners solely for delivering ordered machinery, cable trays, or bus duct equipment to your factory or site location. We may also disclose information if required by law, court order, or government authority.

6. Contact Us for Privacy Inquiries

If you have any questions regarding this Privacy Policy or wish to update your registered business details, please reach out to our administration team: